I am writing to formally request the immediate cancellation of the subscription and a full refund. I did not subscribe to, authorize, or consent to any subscriptions from my GCash account, nor have I used or accessed any services related to this charge.

I am firm in my decision to have my money refunded, as this transaction was made without my knowledge or approval. Please treat this matter with urgency and confirm the cancellation and refund at the soonest possible time.

Thank you.